Under the provisions of the federal law known as the Family Education Rights and Privacy Act of 1974 (FERPA), eligible students, or where applicable, the parents of the students, are afforded certain rights pertaining to university records and personally identifiable information on file with the institution. An eligible student is defined as any person who is currently enrolled or has been enrolled in the institution’s programs. It is the policy of the institution to treat all student information, both personal and academic, as strictly confidential. Student information will only be released after appropriate written permission has been obtained.
Student records are maintained and viewed only by authorized NationsUniversity personnel. Under no circumstance is student information divulged to the general public without the student’s consent. Students are not permitted to view other student’s personal information. Student data are maintained electronically and/or in hard copy and protected from unauthorized access.
NationsUniversity further protects students from the possibility of arrest and harassment when they live in a country inclined to take action against citizens who engage in unauthorized religious study. In such countries, postal contact is limited or curtailed. Persons assigned to communicate with these students are trained to deal with the delicate situation.
Students can request to have their names withheld from public view in the online list of graduates. Student names, personal testimonies, and pictures are published only with a student’s written (e-mail or post) consent.
Complaints that arise over routine.
The University encourages all who have complaints to resolve them informally. The complainant shall identify the person responsible for the area of concern, e.g., a professor for grades; the registrar for admissions; the Director of Fiscal Affairs regarding finances. If that person is not responsive within two weeks, the complainant may contact the next level. e.g. grades disputes are directed to the Director of Academic Affairs; dissatisfaction with the Advisor are addressed to the Director of Student Services. If there is no response at the second level, the student may register his complaint with the CEO.
NationsUniversity pledges to comply with federal, state and accrediting regulations. Any person who perceives the University to be in violation of these regulations has a right to file a formal grievance (complaint). The grievance should be supported with specific details to describe the allegation. The University has adopted a formal grievance procedure in which any person can file an official grievance with the University’s compliance officer. An institutional grievance is defined as a perceived violation of federal or state law or accrediting commission standards. A form can be found on the website for submitting a formal grievance. Upon receipt of this form, the complainant will be notified of procedure.
Under no circumstances will NU use any staff that is named in the grievance as decision makers in the grievance process. The aggrieved can contact any counsel, regulatory body, enforcement, judiciary or state department of education concerning his/her issue as they deem necessary, but at his/her own expense.
A legitimate complaint against NationsUniversity would be if the school offered a degree in a field other than religion. In this case, the aggrieved may contact the Board of Regents, P.O. Box 3677, Baton Rouge, LA 70821-3677.
The contact information for DEAC is Distance Education Accrediting Commission, 1101 17th Street NW, Suite 808 Washington, D.C. 20036, telephone (202) 234-5100, fax (202) 332-1386, website at www.deac.org or via email at email@example.com.
If NU is perceived to be in violation of its 501(C)3 status, the appropriate contact would be Internal Revenue Service, District Director,P.O.Box2508,Cincinnati,OH45201.